Privacy Policy

Our Commitment to Your Privacy

NeuralX is committed to protecting your privacy. We collect and process only the minimum personal information necessary to provide our services.

1. Information We Collect

We collect the following:

• Email address
• Basic account usage data
• Anonymized analytics via Vercel Analytics

We do not collect:

• Payment information (handled entirely by Whop)
• Sensitive personal information
• Trading account credentials

2. How We Use Your Information

Your information is used solely to:

• Provide and maintain account access
• Deliver customer support
• Send service updates and announcements
• Monitor and improve platform performance
• Generate aggregated, anonymized analytics

We do not sell your data or use it for marketing without explicit opt-in.

3. Third-Party Services

We use the following third-party services:

• Whop — payment processing and subscription management
• Hosting tools — infrastructure and deployment
• Vercel Analytics — privacy-respecting analytics

Cookies & Tracking

We do not use cookies. Vercel Analytics uses temporary anonymized data only and honors Global Privacy Control (GPC) signals.

4. Data Security

We use industry-standard security measures and minimize data collection to reduce risk. No system is completely secure, but we take every reasonable precaution to protect your information.

5. Your Rights

You have the right to:

• Access and update your personal data
• Request deletion of your account and data
• Opt out of communications at any time
• Opt out of analytics tracking

California residents may have additional rights under CCPA.

6. International Users

NeuralX services are operated from the United States of America.

7. Children

Our services are not intended for individuals under the age of 18.

8. Changes to This Policy

We will notify you of material changes to this policy via email or a notice on the platform.

9. Contact Us

• Email: neuralxplatform@protonmail.com
• Discord: discord.gg/neuralx